Mental Health
(Non Veteran)
What to say
Always be calm and reassuring to whomever you are speaking to. If you are concerned that they are having a crisis event (psychosis- they are not making sense or you believe they may be in danger of harming themselves). Ask if you can call for someone to help them. If they decline and otherwise sound ok, provide resources and end the call. If you are not comfortable with their aparent state of mind, call one of the crisis numbers to get them help.
If you have to call 911 or any other kind of crisis hotline, be sure to mention you are calling on behalf of someone having a mental health crisis
Immediate Danger- Person is in Crisis
Call 911
or
Resolve Crisis Network
24/7-Hotline: 1-888-796-8226 (1-888-7 YOU CAN)
Walk-in: 333 North Braddock Ave., Point Breeze
Phones answered and walk-ins accepted 24/7.
A mobile response team can also come to you.
If you have Medical Assistance (Called HealthChoices in Allegheny County) call
Community Care Behavioral Health at
1-800-553-7499.
Allegheny County Information Referral and Emergency Services (IRES)
Calls Answered 24/7: 412-350-4456
Email: OBHInformationRequest@AlleghenyCounty.us
If you’re worried about someone who appears to be a danger to themself or others, IRES staff can assist with the process for them to be transported to a designated facility for an evaluation, even if they are unwilling or can’t decide for themselves.
WARM Line (Peer Support)
Peer Support Services
The Warmline is staffed by mental health consumers who provide support to peers by telephone. All phone calls received are kept confidential and callers remain anonymous. Telephone Support Specialists are trained to actively listen to their peers, empathize with their concerns and empower individuals to choose their path to wellness and recovery. The peer-run
WARM Line number is
866-661-WARM (9276)
HSAO
(Human Services Administration Organization)
Provides Social Services support to adults and children. Adult services assist persons with mental illness and/or co-occurring mental illness and substance use disorder who encounter the criminal justice system. Child services are a behavioral health service coordination to children and adolescents who are between the ages of 3 and 21 and residents of Allegheny County
Contact:
Child & Adolescent Programs
2801 Custer Avenue
Pittsburgh, PA 15227
412-884-4500
Adult Justice Related Services & LEAD​
101 Bellevue Road
Pittsburgh, PA 15229
412-301-8220
Adolescent and Adult Drug and Alcohol Case Management
101 Bellevue Road
Pittsburgh, PA 15229
412-301-8232
New Horizons
New Horizons is a drop-in center located in Bellevue offering advocacy services, peer support, a free nutritious lunch and many other mental health resources.
Location:
616 Lincoln Avenue
Bellevue, PA 15202
(412) 766-8060
Hours of opperation:
M-F 9:00 am- 5:00 pm
Programs Offered at New Horizons:
Smoking Cessation
Alcoholics Anonymous
Spirituality Group
Walking Group
Advocacy Support
WRAP (Wellness Recovery Action Plan)